Last updated: July 9 ,2026
1. Who We Are
Karizanta LTD ("Karizanta", "we") is the data controller for personal data collected through karizanta.com and my.karizanta.com.
2. What Data We Collect
- Account data: name, email, billing address, phone number (if provided)
- Payment data: processed by our third-party payment processors; Karizanta does not store full card numbers
- Technical data: IP address, server usage logs, support ticket history
- Communication data: emails, chat, and support ticket content
3. Legal Basis for Processing (GDPR)
Where the UK GDPR / EU GDPR applies to you, we process your data on the following bases:
- Contract — to provision and bill for services you've ordered
- Legitimate interest — fraud prevention, network security, service improvement
- Legal obligation — tax and accounting record-keeping
- Consent — marketing communications, where you have opted in
4. Data Retention
We retain account and billing data for as long as your account is active, and for [X years — typically 6 in the UK] after account closure to comply with legal and tax obligations. Server usage logs are retained for [X days/months].
5. International Data Transfers
Our servers are located in the United Kingdom and Sweden. If you are located outside these regions, your data will be transferred internationally. Where required, we rely on Standard Contractual Clauses or an equivalent legal mechanism to safeguard such transfers.
6. Your Rights
If GDPR or an equivalent regional data protection law applies to you, you have the right to: access your data, request correction, request deletion, object to processing, request data portability, and lodge a complaint with your local data protection authority. To exercise these rights, contact privacy@karizanta.com.
7. Cookies
Our website uses cookies for essential site functionality and analytics. You can control cookie preferences via your browser settings.
8. Data Sharing
We share data only with: payment processors (to process transactions), hosting/infrastructure partners (as necessary to deliver the service), and legal authorities where required by law. We do not sell personal data to third parties.
9. Contact
Data protection queries: contact[at]karizanta.com